Contact Us

Markham, Ontario
Edmonton, Alberta

Markham Office

Boilermakers' National Benefit Plans (Canada) Administration
45 McIntosh Drive
Markham, Ontario L3R 8C7
Canada

Phone: (905) 946-2530
Toll Free: (800) 668-7547
Fax: (905) 946-2535

Website: http://mcateer.ca
Social Media: Facebook

Office Hours

Regular Business Hours

Monday-Friday: 7:30am to 6:00pm
Saturday: Closed
Sunday: Closed

Hours shown are in Eastern Time.

Support via Email

General:: questions@boilermakersbenefits.ca
Dental Enquiries:: dental@boilermakersbenefits.ca
Disability Enquiries:: disability@boilermakersbenefits.ca
Medical Enquiries:: medical@boilermakersbenefits.ca
Pension Enquiries:: pension@boilermakersbenefits.ca
Contribution Enquiries:: contributions@boilermakersbenefits.ca
Feedback:: feedback@boilermakersbenefits.ca

The following list contains the names and responsibilities of the Administration Staff for the Boilermakers' National Health and Pension Funds (Canada). All Staff can be reached at the numbers listed above.

Pension Administration

Thomas Sulit

Senior Pension Administrator

Phone Ext: 282

tsulit@boilermakersbenefits.ca

Marriage Breakdown Inquiries
Pre-Retirement Death Benefit Inquiries
Small Pension Applications & Inquiries
Pension Termination/Retirement Inquiries
Reciprocal Transfers

Melanie Naron

Pension Administrator

Phone Ext: 256

mnaron@boilermakersbenefits.ca

Small Pension Applications & Inquiries
Pension Termination/Retirement Inquiries
Pension Retirement Applications and Processing
Pre-Retirement Death Benefit Inquiries

Sandra Sahai

Pension and Benefits Administrator

Phone Ext: 231

ssahai@boilermakersbenefits.ca

Small Pension Applications & Inquiries
Pension Termination/Retirement Inquiries
Post Retirement Death Benefit Inquiries
Reciprocal Transfers
Life Insurance & AD&D Claims

Natisha Ferreira

Pension and Benefits Administrator

Phone Ext: 229

nferreira@boilermakersbenefits.ca

Life Insurance & AD&D Claims
Pension Holdback Payments
Post Retirement Death Benefit Inquiries

Amanda Engstrom

Pension Administrator

Phone Ext: Edmonton Office

aengstrom@boilermakersbenefits.ca

Defined Contribution Plan
Pension Terminations/Retirement Inquiries
Death Benefit Applications
Marriage Breakdown Inquiries

Delta Heathcote

Pension and Benefits Administrator

Phone Ext: Edmonton Office

dheathcote@boilermakersbenefits.ca

Pension Terminations/Retirement Inquiries
Life Insurance and AD&D Claims

Benefits Administration

Caryl McLaughlin-Thompson

Contributions Administrator

Phone Ext: 207

cmclaughlin-thompson@boilermakersbenefits.ca

Employer Contribution Inquiries
Health Plan Eligibility Inquiries
Pay Direct and Drug Cards Inquiries
LTD, Workers Compensation and Trade School Credits

Delta Heathcote

Pension and Benefits Administrator

Phone Ext: Edmonton Office

dheathcote@boilermakersbenefits.ca

Health Care Spending Account
New Member Welcome Packages
Eligibility Inquiries

Amanda Engstrom

Pension Administrator

Phone Ext: Edmonton Office

aengstrom@boilermakersbenefits.ca

Health Care Spending Account

Claims Administration

Lucy Sistilli-Furlano

Claims Administrator

Phone Ext: 281

lsistillifurlano@mcateer.ca

Medical and dental claims processing and inquiries

Disability Administration

Troy Fernandes

Long Term Disability Administrator

Phone Ext: 249

tfernandes@mcateer.ca

Long Term Disability payments and inquiries
Pension Plan Disability Credits for WSIB/WCB or Long Term Disability

Mary Spada

Short Term Disability Administrator

Phone Ext: 262

mspada@mcateer.ca

Short Term Disability payments and inquiries
WI Disability Claims

For services in French

Caryl McLaughlin-Thompson

Contributions Administrator

Phone Ext: 207

cmclaughlin-thompson@boilermakersbenefits.ca

Health Inquiries
Pension, Termination, Retirement Inquires

Management Team

Veronica Tseng CEBS

Manager of Administration

Phone Ext: 251

vtseng@mcateer.ca

Oversees the day-to-day operations of the Pension Administration Team

Enas Razack

Manager of Benefits Administration

Phone Ext: 260

erazack@mcateer.ca

Oversees the day-to-day operations of the Benefits Administration Team

Susan Bird CEBS, Fellow ISCEBS, ICD.D

Recording Secretary and Consultant

sbird@mcateer.ca

Governance and Plan Design Lead

Edmonton Office

Boilermakers' National Benefit Plans (Canada) Administration
15220-114 Avenue
Edmonton, Alberta T5M 2Z2
Canada

Phone: (780) 455-3502
Fax: (780) 488-7423

Website: http://mcateer.ca
Social Media: Facebook

Office Hours

Regular Business Hours

Monday-Friday: 8:00am to 4:30pm – Closed for lunch from 12:00pm to 1:00pm
Saturday: Closed
Sunday: Closed

Hours shown are in Mountain Time.

Support via Email

General:: questions@boilermakersbenefits.ca
Dental Enquiries:: dental@boilermakersbenefits.ca
Disability Enquiries:: disability@boilermakersbenefits.ca
Medical Enquiries:: medical@boilermakersbenefits.ca
Pension Enquiries:: pension@boilermakersbenefits.ca
Contribution Enquiries:: contributions@boilermakersbenefits.ca
Feedback:: feedback@boilermakersbenefits.ca

Administration Team

Amanda Engstrom

Pension Administrator

aengstrom@boilermakersbenefits.ca

Defined Contribution Plan
Health Care Spending Account
Pension Terminations/Retirement Inquiries
Death Benefit Applications
Marriage Breakdown Inquiries

Delta Heathcote

Pension and Benefits Administrator

dheathcote@boilermakersbenefits.ca

New Member Welcome Packages
Eligibility Inquiries
Health Care Spending Account
Pension Terminations/Retirement Inquiries
Life Insurance and AD&D Claims

Contact Us

Markham Office

Office Hours

Regular Business Hours

Support via Email

Pension Administration

Thomas Sulit

Senior Pension Administrator

Phone Ext: 282

Melanie Naron

Pension Administrator

Phone Ext: 256

Sandra Sahai

Pension and Benefits Administrator

Phone Ext: 231

Natisha Ferreira

Pension and Benefits Administrator

Phone Ext: 229

Amanda Engstrom

Pension Administrator

Phone Ext: Edmonton Office

Delta Heathcote

Pension and Benefits Administrator

Phone Ext: Edmonton Office

Benefits Administration

Caryl McLaughlin-Thompson

Contributions Administrator

Phone Ext: 207

Delta Heathcote

Pension and Benefits Administrator

Phone Ext: Edmonton Office

Amanda Engstrom

Pension Administrator

Phone Ext: Edmonton Office

Claims Administration

Lucy Sistilli-Furlano

Claims Administrator

Phone Ext: 281

Disability Administration

Troy Fernandes

Long Term Disability Administrator

Phone Ext: 249

Mary Spada

Short Term Disability Administrator

Phone Ext: 262

For services in French

Caryl McLaughlin-Thompson

Contributions Administrator

Phone Ext: 207

Management Team

Veronica Tseng CEBS

Manager of Administration

Phone Ext: 251

Enas Razack

Manager of Benefits Administration

Phone Ext: 260

Susan Bird CEBS, Fellow ISCEBS, ICD.D

Recording Secretary and Consultant

Edmonton Office

Office Hours

Regular Business Hours

Support via Email

Administration Team

Amanda Engstrom

Pension Administrator

Delta Heathcote

Pension and Benefits Administrator

Union Links

Latest Publications

Administration Office