Administrative Systems

Administrative System Upgrade: NETimeBenefits has been upgraded to MemberXG.

NETimeBenefits was the portal that showed your eligibility status, contribution history, beneficiaries, etc. Now, you will use the MemberXG portal to view this information and more.

Every member will need to register for MemberXG. No matter if you had access to the old portal or not.

Click here to register or sign into Member XG.

For those who are registering, please click here to view the registration tutorial.

Please note that the Pension Forecasting Tool is currently unavailable. We are working to have this feature back online as soon as possible. Please click here for the contact page of this site if you have any questions about your plans or plan information.

To view member-only documents on this site, please proceed with your username and password or register for an account. This is a different login than MemberXG. Your username and password may be different, depending on what you created.

GreenShield Notice

On Monday, August 21, 2023, GreenShield Canada (GSC) implemented Multi-Factor Authentication (MFA) into their website and app sign-in process. MFA enhances the security of GSC’s technology platform.

You will now log in using your email address and may be asked to create a new secure password to access the GSC website and the GSC mobile app.

Click here for a step-by-step outline of how to complete this process.

Optional Personal Benefits

Effective November 1, 2022, you and your spouse can access optional personal benefits insured by Manulife. Manulife’s Personal Life and Critical Illness Insurance benefit are in addition to the plan’s Life Insurance benefits. All applications for optional personal benefits are handled between the applicant and Manulife.

Telus Health Virtual Care

Telus Health

As a member, you now have access to Telus Health Virtual Care. Virtual health care is a live interactive health care service that allows you and your dependants to connect directly with a doctor or nurse practitioner (NP), 24/7/365, for consultation or other services such as; healthcare advice, prescription renewal, diagnostic and specialist referrals, lab requisitions, help to navigate the health care system, and more.

Get the most out of your benefits

NEW: HOW-TO-VIDEOS FOR GSC

Registering on Green Shield just got easier! Check out the new tutorial videos located on this site by clicking here You will learn how to register, submit claims, check your eligibility and so much more! If you have already registered with the Green Shield Member Online Services site, click on "Submit Claims" to access your profile!

On the go? Introducing GSC on the GO - a free and easy to download app for your internet-connected smartphone or tablet which allows you to:

  • Submit claims directly from your smartphone or tablet.
  • Find health care providers near you.
  • Access drug coverage information and relevant drug authorization forms in one convenient place.

GSC - no need for Plastic Drug Cards

All members are encouraged to sign up to use the Member Services site. If you need help registering and using the site please see our video tutorials by clicking here .

Now We're Talking!

FSEAP provides counselling, information and referral services for Members and their families. FSEAP offers free counselling for the following services and many more!

  • Marital / Relationship / Family / Personal Counseling
  • Work-Related Counselling
  • Financial/Retirement Counselling
  • Stress Tests and Counselling
  • Teen/Parent Hotline
  • Eldercare Information
  • Childcare Information
  • Drug/Alcohol Counselling

You can now access these features from their mobile app, myFSEAP. 🔗 Click here to learn more about the myFSEAP app